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Why is it important to offer low-alcohol and non-alcoholic beverages on licensed premises?

  1. All customers prefer alcoholic drinks

  2. It meets the needs of customers who do not drink alcohol

  3. It increases the profit margin significantly

  4. It is required by law

The correct answer is: It meets the needs of customers who do not drink alcohol

Offering low-alcohol and non-alcoholic beverages is crucial because it meets the needs of customers who do not consume alcohol for various reasons, such as health concerns, personal preferences, or being designated drivers. By providing these options, establishments can create an inclusive environment that caters to all patrons, ensuring that everyone feels welcome and can enjoy their time, regardless of their drinking choices. This approach not only enhances customer satisfaction but also allows businesses to attract a broader audience, which can lead to greater overall patronage and loyalty. Furthermore, having a diverse drink menu can improve the establishment's reputation as a responsible and considerate venue, ultimately benefiting both the customers and the business.